REVIEW · HOP-ON HOP-OFF BUS TOURS

London City pass: Top attractions, Hop on Hop off & tours

★ 3.5 · 8 reviews From $146 Operated by Turbopass City Pass · Bookable on GetYourGuide
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London rewards a well-planned pass. The London City Pass bundles more than 18 attractions with a 24-hour hop-on hop-off bus and Thames River Cruise, giving you a useful first look at a very spread-out city. I especially like the mix of major sights, from the Tower of London and Hampton Court Palace to Madame Tussauds and Up at The O2. I also like that the pass lasts from one to five days, so you can match it to your schedule.

The main catch is flexibility. Several attractions require advance time slots, and one missed booking may not be easy to change. At $146.69 per person, this can be a good deal for an energetic visitor who visits several costly sights, but it is a poor fit if you prefer to decide each morning what to do.

Key points to know before buying

London City pass: Top attractions, Hop on Hop off & tours - Key points to know before buying

  • The pass covers royal palaces, museums, thrill attractions, tours, and transport-style sightseeing, not just one type of London sight.
  • The Tower of London, Hampton Court Palace, and Kensington Palace give the pass real historical weight.
  • A 24-hour bus tour and 24-hour Thames cruise help you get your bearings without paying separate sightseeing fares.
  • Time slots matter, especially for popular attractions, so check the booking app before building your day.
  • Public transportation is not included, meaning you still need a separate way to reach many attractions.
  • The London Eye is optional, so do not assume its famous capsule ride comes with the standard pass.

What the London City Pass actually gives you

London City pass: Top attractions, Hop on Hop off & tours - What the London City Pass actually gives you

The London City Pass is best understood as a sightseeing package, not an all-purpose London transport card. You receive a digital pass by email, then use the included Turbopass booking app to check attraction details and reserve times where required.

The package includes more than 18 sights and activities. The exact value depends on how much you use it, but the strongest plan combines several high-priced admissions with at least one guided tour, the bus, and the river cruise.

You can choose a pass valid for one to five days. A one-day pass demands a packed schedule. A longer pass gives you more breathing room, although some attractions and tours still operate on fixed availability. I would choose the number of days based on how many paid sights you genuinely want, not simply on the longest option offered.

At $146.69, the pass is not automatically cheap. You need to compare that price with the attractions you would otherwise buy separately. The potential saving of up to 60 percent sounds attractive, but you only reach that level by using a large portion of the package.

More Hop-On Hop-Off Tours in London

Start with the bus and Thames River Cruise

The included 24-hour hop-on hop-off bus is a useful opening move. London is wide, and a single day of walking will not connect the Tower, Buckingham Palace, Kensington, Westminster, and the West End efficiently.

I would use the bus early in the pass period, when you still need a broad view of the city. The audio guide gives you commentary while you ride, and you can use the service to reach areas that would otherwise consume time on foot. It is also a simple way to rest between indoor attractions.

The bus is not a replacement for London’s regular public transportation. Your pass does not include a public transportation ticket, so you still need to arrange travel beyond the sightseeing service. That matters when visiting places such as Hampton Court Palace or reaching attractions at set appointment times.

The 24-hour Thames River Cruise gives you a different view of the capital. It is especially useful as a change of pace after museums and palace interiors. You can see London from the river while moving between sightseeing areas, although the cruise should be treated as a timed part of your itinerary rather than a completely flexible taxi.

Together, the bus and cruise add practical value. They are not just bonuses printed on a list. They can help you understand London’s layout and save your feet for the sights that deserve more attention.

The Tower of London gives the pass its strongest anchor

London City pass: Top attractions, Hop on Hop off & tours - The Tower of London gives the pass its strongest anchor

The Tower of London is one of the most convincing reasons to consider this pass. Its admission combines royal power, imprisonment, ceremony, and famous objects in one large historic complex.

You should allow enough time to make the visit worthwhile. Rushing through the Tower just to tick off another pass benefit would miss the point. This is one of the places where I would slow down, read the displays, and give the site room in your day.

The pass includes entry, but admission alone does not guarantee an effortless visit. Check the booking instructions in the app before you go. The wider lesson applies to the entire pass: an included attraction still needs planning if a timed reservation is required.

Hampton Court Palace adds a different kind of royal visit

London City pass: Top attractions, Hop on Hop off & tours - Hampton Court Palace adds a different kind of royal visit

Hampton Court Palace broadens the experience beyond central London. Its inclusion is valuable because it gives you a major royal site outside the usual Westminster and Kensington circuit.

The palace is a good choice for you if you want more than quick photo stops and city-center landmarks. It requires more thought in your schedule, though, because the pass does not include general public transportation. Plan how you will reach it and leave enough time for the visit instead of trying to squeeze it between short appointments.

I would confirm availability before counting Hampton Court as part of your trip. Some booking attempts have found that certain attractions, including Hampton Court Palace, were not available at the desired time. That does not erase the listed benefit, but it means you should check first and build your day around confirmed slots.

A different kind of day out entirely:

Kensington Palace fits neatly into a central London day

Kensington Palace is an easier fit for an itinerary focused on central London. It offers royal context without the same out-of-town planning issue as Hampton Court.

You can pair it with nearby sightseeing, the bus route, or other included attractions, but avoid stacking too many fixed appointments around it. The pass encourages ambitious planning. London then reminds you that travel time, queues, and opening schedules still exist.

I like Kensington Palace as a middle-ground choice. It is more substantial than a quick exterior view, yet easier to organize than a distant palace visit. If you have a shorter pass, it may be more practical than Hampton Court.

Madame Tussauds, SEA LIFE, and London Zoo suit different moods

Madame Tussauds London gives the pass a familiar, entertainment-focused stop. You can get close to celebrity figures and take photographs, making it a natural choice for families and visitors who want a lighter break from palaces and historic sites.

SEA LIFE London provides another indoor option. It can work well when you want a change from royal rooms and guided city walks. London Zoo offers a different full-scale attraction, but fitting both SEA LIFE and the zoo into a short pass period may leave little time for London itself.

This is where I would be selective. The pass gives you choice, not a command to visit everything. Pick the attractions that fit your interests and location on a given day. The value improves when you use the pass naturally, not when you race across the city for one more admission.

Shrek’s Adventure and the London Dungeon bring theatrical fun

London City pass: Top attractions, Hop on Hop off & tours - Shrek’s Adventure and the London Dungeon bring theatrical fun

Shrek’s Adventure! London is aimed at visitors looking for a playful, character-based experience. It gives families and younger audiences something very different from a palace or gallery.

The London Dungeon takes a darker approach, using London’s grim side as entertainment. It can be a memorable choice if you like theatrical thrills, though it may not suit every age or temperament. Since both attractions are included, you can choose based on mood rather than paying separately for a one-off experiment.

I would not schedule both automatically. They occupy valuable time, and the pass already offers plenty of variety. Choose one if it fits your group, then use the rest of the day for a sight with a different character.

Up at The O2 is the pass’s most unusual physical challenge

Up at The O2 gives you the chance to go above the famous arena. This is one of the most distinctive activities in the package because it is not another interior exhibition or standard city viewpoint.

The experience requires advance attention. Availability may be limited, and one booking attempt found that the O2 activity could not be arranged. Check the app before you rely on it as the centerpiece of your day.

I would reserve this early if it is high on your list. Do not leave it until the final afternoon, when a full slot or a schedule change could leave you with no practical alternative.

The tours add local structure, but fixed times reduce freedom

The pass includes an Amazing Harry Potter Walking Tour, a city walking tour with the Changing of the Guard at Buckingham Palace, a guided bike tour, and a National Gallery Guided Tour.

These options give the pass more than admission tickets. A guided walk can help you notice details you might miss while navigating on your own. The Harry Potter tour is especially appealing if the books and films are a major reason you want to see London.

The Buckingham Palace tour adds a classic London moment, while the National Gallery tour gives your museum visit a clearer focus. The guided bike tour offers another way to cover ground, and the pass also includes two hours of bike rental.

The tradeoff is scheduling. You cannot treat every tour as a spontaneous add-on. Check start times and reserve early when instructed. I would choose one or two guided activities, not attempt all of them unless you have the longest pass and a very firm plan.

The booking app is part of the experience

Your digital City Pass arrives by email, normally within 12 hours of booking. The important detail is that the Turbopass email and app are separate from your GetYourGuide voucher or app.

I would search your inbox before the sightseeing day and open the Turbopass link while you still have time to understand it. Check which attractions require pre-booking, then reserve according to the instructions in the app.

Bring a charged smartphone and your passport or ID card. The phone is not a minor convenience here. It is how you access the pass and booking information.

Technical problems have caused frustration, and the pass can feel complicated when you are trying to arrange several time slots. Changing a date after selecting a ticket may not be possible, and a missed date can affect that booking. My practical advice is simple: confirm every appointment before you build the rest of the day around it.

How to build a realistic one to five-day plan

A one-day pass is possible, but it will be intense. Use the bus and cruise as efficient sightseeing tools, then select only a few nearby attractions. Trying to add the Tower, Hampton Court, a palace, a walking tour, and a major entertainment venue in one day is not realistic.

With two or three days, you can divide London by area and leave room for travel. Pair central sights with central tours, then reserve a separate block for Hampton Court or Up at The O2 if availability permits.

A four or five-day pass gives you the best chance to use the package without turning the holiday into a checklist. You can mix a major historic site, a tour, and a lighter attraction each day.

I would make two lists before booking:

  • Must do: the attractions you would pay for even without a pass.
  • Nice to do: options you will use only if the time and location work.

Buy the pass only if the first list already comes close to the price. The second list should improve the value, not rescue it.

Who will get the most from the $146.69 price

The pass suits you if you want a busy sightseeing holiday and plan to visit several included attractions. Families may appreciate the combination of Madame Tussauds, SEA LIFE, Shrek’s Adventure, the London Dungeon, and London Zoo. History-focused visitors can build a strong plan around the Tower of London, Hampton Court Palace, Kensington Palace, and the National Gallery tour.

It also suits first-time visitors who want the bus and river cruise to help organize the city. The variety means you can switch from a palace to a tour or from a museum to a theatrical attraction.

I would hesitate if you value spontaneity. Fixed time slots, limited availability, and the need to use a separate public transportation ticket can reduce the easygoing feel of a London holiday. The pass also makes less sense if you prefer free museums, long walks, or only one or two paid attractions.

Should you book the London City Pass?

Book it if you can name several included sights you truly want to visit and you are willing to reserve them before arrival. The Tower of London, bus, river cruise, one palace, and one or two tours can make the $146.69 price reasonable, especially with a three-to-five-day pass.

Skip it if you want to change plans freely or if Hampton Court and Up at The O2 are your main reasons for buying. Check their availability first. The pass has strong ingredients, but its value depends on confirmed bookings and disciplined planning.

I see it as a useful tool for an organized first visit, not a magic ticket that removes London’s distances and schedules. Plan the anchors, leave gaps between them, and use the optional attractions only when they fit.

FAQ

How long is the London City Pass valid?

You can choose a pass valid for one to five days. Check availability for the relevant starting information when booking.

What is included with the pass?

The pass includes more than 18 attractions and activities, including the Tower of London, Kensington Palace, Hampton Court Palace, Madame Tussauds, SEA LIFE London, London Zoo, Shrek’s Adventure, the London Dungeon, Up at The O2, selected tours, a 24-hour hop-on hop-off bus tour, and a 24-hour Thames River Cruise.

Is the London Eye included?

No. The London Eye is an optional, separately bookable addition.

Does the pass include London public transportation?

No. A public transportation ticket is not included.

How do I receive the pass?

You receive a digital City Pass by email, normally within 12 hours after booking. The Turbopass email and booking app are separate from the GetYourGuide voucher or app.

Do attractions require reservations?

Some attractions require pre-booking. Check the information in the Turbopass booking app and reserve time slots according to its instructions.

What should I bring?

Bring a charged smartphone and your passport or ID card.

Can I cancel the booking?

You can cancel up to 24 hours in advance for a full refund. The booking also offers a reserve now and pay later option.

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